Name: *

E-Mail address *

Section 1 - Please tell us about yourself.

1) Is this the first time you have visited our site?
Yes
No

2) Before starting this survey, how familiar were you with the LetMe.com website?
 Not familiar
 Heard of website
 Visited website
 Made purchases

3) How did you find out about our website?
 Followed link from another web page
 Followed a graphical banner/icon from another web page
 Search engine
 Saw postings to www-related news groups
 Received e-mail from www mailing list
 Friend, family or work colleague – word of mouth
 Read about it in newspaper/magazine
 Don’t remember
 Did not hear about it

4) Your gender?
Male
Female

5) Your marital status?
Single
Married
Seperated
Widowed
Dating

6) How old are you?
Under25
25-39
40-54
55-64
65+

7) Do you enjoy any of the following in your spare time? (You may check more than one)
Yachting
Wine / Cigars
Outdoors
Fishing
Restaurants / Cooking
Flying

8) What is your access speed to the Internet?
Upto 56K (dial up)
Upto 128k (Cable/ISDN)
Upto 512k (Broadband)
Corporate network (T1)
Don't Know

9) What is your current browser?
IE 4.0 or higher
Older than IE 4.0
Netscape 4.0 or higher
Older than Netscape 4.0
Other

Section 2 - The following questions evaluate your views of the LetMe website you visited.

10) Please indicate your opinions about each of the following statements.

11) Please indicate the passion areas you may be interested in purchasing from the LetME web site: (check all that apply)
 Golf
 Entertain
 Drive
 Travel
 Work
 Relaxing at home / family life

12) Please search our website for a gift priced between $100 and $150 for somebody passionate about golf. How much time & effort did your search require before you found what you were looking for?
A lot less than I expected
Less than I expected
About what I expected
More than I expected
A lot more than I expected

13) From what you have seen and your experience with other sites, please rate the following features of the web page:

14) From your experience, what do you find to be the biggest challenge with using our site? (check all that apply)
 I am new to the Internet
 Information I am looking is not available
 Information is not well organized
 There is not enough product information
 There is just too much information
 Hard to navigate through the information
 Takes too long to load a page
 Unable to determine if your website had anything that interests me

Section 3- Purchasing On The Internet

15) How many online purchases have you made in the last month?
None
1 to 4
5 to 10
11 to 15
16+

16) What is your most important consideration when shopping online? (please check three)
 Competitive prices
 Convenience
 Promotions / Discounts
 Unique range of products
 Ease of use
 Security
 Value
 Good warranty
 Recognised brand name
 Quality

17) If you were to purchase an item from LetMe, you would probably purchase for (check all that apply)
 Holidays
 Birthdays
 Special Events / Occassion
 Personal Interests
 Travel
 Business
 Other

18) For whom do you primarily shop for online?
 Yourself
 Family Members
 Friends
 Business
 Other

19) How often do you expect to visit our site in the future based on what you have seen?
 Every Day
 Several Times per Week
 About Once per Week
 Several Times per Month
 About Once per Month
 Less Then Once per Month
 This is my First Visit Here

20) Based on your experience with the LetMe website, how likely are you to:

21) What features most influence your decision to continue using this website?

22) What is it about this site that you would most like to see improved?

23) With regards our product range in general?
You can not buy most of our products elsewhere
You have seen similar items elsewhere
You have seen exactly the same products in many places

24) Do you agree with the following statements about LetMe.com - (check those that apply)
Our company is reliable
Our company is trustworthy
Our home page informs you of what we sell and the type of shopping experience you expect
Our site is easy to recommend to a friend
You immediately get the sense of ‘whats in it for me’ in terms of a good selection of product, great service, fair prices and a secure and safe place to shop.

25) If you were going to purchase a special gift for someone special, how much would you probably spend on our web site?
Under $50
$50-$99
$100-$149
$150-$199
$200+
Whatever it cost to get a special item

26) Do you know who our competitors might be – please list

Section 4- Overall Impressions

27) Did the menu of items on the home page make sense to you?
Yes
No

28) If no, what would you change?

29) Would you register with LetMe so we can provide you more targeted information on your special interest. Registering requires additional personal information such as address, date of birth, type of car owned etc? We do not share our list of subscribers.
Yes
No

30) How often would you like to receive an email update on new products, special offers etc?
 Daily
 Weekly
 Monthly
 Bi-Monthly
 Seasonally
 Just before an important date i.e. birthday
 Not at all

31) How often would you like to receive a mail order catalogue from LetMe?
 Monthly
 Seasonally
 Annually
 Just before an important date i.e. birthday
 Not at all - I'd rather look at your web site

32) Why don’t you purchase more products and services on the web? (Please check all that apply.)
 Not applicable
 Never tried it
 Too complicated to place order
 Faster/easier to purchase locally
 Don’t trust that my credit card number will be secure
 Difficult to judge the quality of a product/service
 Not enough information to make a decision
 Generally uncomfortable with the idea
 Other (Please specify)

Section 5 - Finally a Little About Yourself

33) How many children under 16 years old live in your household?
None
1
2
3 or more

34) Which of the following categories best describes the industry you primarily work in?
Aviation
Accounting
Dentistry
Medical
Legal
Finance and Insurance
College, University, and Adult Education
Other Industry

35) Please indicate the highest level of education completed.
High School or equivalent
Some College
College Graduate (3 or 4 year)
Master's Degree (MS)
Doctoral Degree (PhD)
Professional Degree (MD, JD, etc.)
Other

36) Where are you located?
Africa
Asia
Oceania (Australia, New Zealand, etc.)
Europe
USA
Canada
Central America / South America
Middle East

37) Please tick the statements you agree with regarding registration process - select all that apply
 LetMe registration is easy to find
 It was easy to identify the benefits of each of the 3 registration levels
 The ability to change & update me registration details online is important to me
 There would be a real benefit to me receiving email updates
 There would be a real benefit to me registering

38) Please indicate your current household income in U.S. dollars (best equivalent is fine)
Rather not say
Upto $49,999
$50,000 - $99,999
$100,000 - $149,999
$150,000 - $199,999
Over $200,000

39) What is your overall opinion of the LetMe website?
Excellent
Good
Average
Below Average
Unacceptable

40) What best describes your current occupation?
Owner, partner, principal
CFO/CIO/CTO
Director / Manager
VP
Professional (consultant, legal, medical)
Homemaker
Retired
Unemployed
Other staff

41) If you would like to be added to our mailing list please fill in the information below.
Company:
Phone:
Address:
City:
State: Zip/Postal Code:
Country:

42) What other products should we sell – please list?

43) How often would you expect our web site to change appearance / content?
Every day
Several times a week
About once a week
Several times a month
About once a month
Less than once a month

44) When do you plan to purchase items similar to those found on our web site?
Immediately
Within the next week
Within about a month
Within 3 months
Within 6 months
Within a year
More than a year
Never

45) If you have additional comments for LetMe about your experience that have not been addressed in the survey, please enter them below.

Recommend a Friend
If you think a friend or work colleague would be interested in our website then please send us their details.

You can also visit www.letme.com and click on the recommend a friend link - we will email your friend with a personal message regarding any item that you think would be of interest to them

Thank you for completing our survey and providing valuable feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

Data Protection Act: By giving us your e-mail address you are agreeing to receive communications and information from us. We will not pass details to third-parties without your explicit consent. The information you supply us with will be used in the strickest confidence in accordance with this Act. From time to time we may contact you with details about new products, special offers etc. If you wish to receive such information, please check this box

Discount offer and other information
1) This offer is not open to employees or relatives of employees of LetMe or Isana Group or its agencies.
2) Qualification for the offer can only be made via this 'survey'
3) Gift certificates will be issued within 30 days of the end of this survey program
4) The reward for each completed survey is a $25 (or local equivalent) certificate for a future purchase of $100 or more with LetMe.com
5) The offer begins on June 1st 2004 and ends on Dec 31st 2004. The discount must be used by 31st Jul 2005.
6) LetMe will notify those qualifying for the discount by e-mail.
7) No cash alternative to the offer is available.
8) This offer is run by LetMe, an Isana Group Company, Atlanta, GA. USA.
9) Results of this survey will be available on our website www.letme.com